IBM® Cognos® Business Intelligence is an integrated business intelligence suite that provides a wide range of functionality to help you understand your organization’s data. Everyone in your organization can use IBM Cognos BI to view or create business reports, analyze data, and monitor events and metrics so that they can make effective business decisions.
The IBM® Cognos® Software Development Kit provides a platform-independent automation interface for working with IBM Cognos BI services and components.
Developers in your organization can use the IBM Cognos Software Development Kit to create custom reports, manage deployment, and integrate security and portal functionality to suit your needs, locale, and existing software infrastructure. The Software Development Kit uses a collection of cross-platform Web services, libraries, and programming interfaces.
You can choose to automate only a specific task, or you can program the entire process from modeling through to reporting, scheduling, and distribution.
The Software Development Kit is available as a separate package.
When a problem occurs in your IBM Cognos Business Intelligence installation or application, you must determine the scope of the problem, which components are involved, and how to solve the issue. To help you do this, the resources in this section provide information on troubleshooting problems, and links to accessing support and services from IBM
IBM Cognos Supportlink :
Techniques and features from IBM Cognos Support Services IBM Cognos Supportlink is your source for Cognos related features and techniques from IBM Cognos Support Services.
Administration and Security:
Troubleshooting This document describes some troubleshooting resources that can help you resolve problems. It also lists some common issues by functional area and steps to resolve the problem.
Information Management support :
Cognos Diagnostic Tools and Utilities IBM Cognos developed a number of diagnostic tools to help verify your environment, identify and troubleshoot issues, provide you with a way to automate data collection and detailed systems information when you need it. Diagnostic results can be attached to cases logged with IBM Cognos Support, significantly reducing time spend during the manual data collection.
utility for checking the knowledge base (technotes) for help to resolve errors in the cogserver log file This utility shows the IBM Cognos technotes associated with an error code from the cogserver.log file.